Meet Buddha.
Buddha is NIB's proprietary AI system, purpose-built for appointment-based businesses. It's not a chatbot. It's not a workflow tool. It's a complete client-management brain that learns your business, coordinates every agent, and runs your client operations so you don't have to.
WhatchangeswhenNIBisrunning.
Without NIB
- Enquiries go unanswered for hours
- Leads disappear after one message
- No-shows hurt revenue with no warning
- Empty slots stay empty all week
- Past clients never hear from you again
- Google reviews pile up only in your head
With NIB
- Every enquiry gets an instant, intelligent reply
- Leads are followed up automatically until they book
- 24h and 2h reminders protect every appointment
- Reactivation campaigns fill gaps before they cost you
- Past clients get reached out to when you have space
- Happy clients are asked for reviews at the perfect moment
Onesystem.Eightagents.Zeroextrawork.
NIB doesn't sell software you have to manage. We build and run a complete AI client-management system, deployed inside your business, working for you every hour of every day.
Eightagents.Onecoordinatedoperation.
AI Receptionist
More enquiries become booking attemptsInbound enquiry handler
Every inbound message, whether SMS, email, or website chat, gets an immediate, intelligent reply. The AI understands context, answers common questions, and sends your booking link before the lead has time to look elsewhere.
Follow-Up Agent
Abandoned leads recovered automaticallyLead recovery
When a lead receives your booking link but doesn't complete a booking, the Follow-Up Agent sends a personalised sequence over the following days. It stops the moment they respond or book.
Booking Sync
Clean records, accurate booking statusCalendar and database updates
Every new booking is captured automatically and synced to your client database. No manual data entry, no duplicates, no gaps in your records.
No-Show Prevention
Fewer forgotten appointmentsReminder and confirmation
Reminders go out at 24 hours and 2 hours before every appointment. Each reminder asks the client to confirm, giving you advance notice of any cancellations.
Reminder Reply Handler
Cleaner appointment statusReply classification
When clients reply to reminders, whether confirming, requesting to reschedule, or cancelling, the system reads the intent and updates the appointment status automatically.
Review Request Agent
More Google reviewsPost-appointment review ask
After every completed appointment, a carefully timed message goes out asking the client to leave a Google review. The timing and tone are optimised for the highest conversion rate.
Reactivation Agent
Direct ROI from past clientsEmpty slot fill
When you have open slots, the Reactivation Agent reaches out to past clients who haven't booked recently. Personalised, timely, and non-intrusive, it fills gaps without discounting.
Upsell & Rebooking
Higher revenue per clientLifetime value growth
After each visit, the system suggests the next appointment and relevant add-on services based on the client's history. It makes rebooking effortless and grows average spend over time.
Simplepackages.Measurableresults.
No long contracts. No technical setup required. Cancel anytime with 30 days notice.
Get started
Essential
Book a call for pricing
Small salons that mainly need faster enquiry handling
- AI Receptionist (inbound SMS + email)
- Booking link delivery and tracking
- Basic follow-up sequence
- Client database setup (Supabase)
- Twilio SMS messaging included
- Owner notifications
- Standard onboarding
Most popular
Growth
Book a call for pricing
Most salons. The recommended starting point.
- Everything in Essential
- 24h and 2h no-show reminders
- Reminder reply handling
- Review request automation
- Reactivation-ready database setup
- Deeper customer lifecycle tracking
- Monthly performance report
- Priority support
Maximum results
Campaign Growth
Book a call for pricing
Salons that want active revenue growth, not just admin support
- Everything in Growth
- Active reactivation campaigns
- Empty slot fill campaigns
- Upsell and rebooking agent
- Advanced monitoring and reporting
- Optional voice AI add-on (Vapi)
- Custom campaign logic
- Dedicated setup support
Nevermissacallagain.
The Voice AI add-on gives your business an AI phone receptionist that answers calls 24/7, takes enquiry details, and sends a booking link by SMS — even when you're mid-appointment.
- AI answers inbound calls
- Captures caller name, service request, contact details
- Sends SMS booking link immediately after the call
- End-of-call summary sent to you by email
- Works for missed calls too
Commonquestionsaboutpricing.
Ready to stop losing revenue to unanswered enquiries and missed follow-ups?
Book a free 20-minute discovery call. We'll show you exactly how NIB works for your business. No pressure, no jargon.